1. Introduction

We, WELC Language Services, respect your privacy and take the utmost care in protecting your personal information. This Privacy Policy explains how we collect, use, and protect personal information in our online language service (hereinafter referred to as "the Service"). We are a sole proprietorship registered with the relevant tax office in Japan.

2. Information We Collect

We may collect the following information:

- Contact information such as name, email address, and phone number

- Payment information

- Learning-related data such as learning history, progress, and test results

- Technical data such as login information, IP address, and browser type

3. Purpose of Information Use

The collected information is used for the following purposes:

- Providing and improving the Service

- Providing customer support

- Processing payments

- Marketing and promotional activities (with your consent)

- Compliance with legal obligations

4. Information Sharing

We do not share your personal information with third parties except in the following cases:

- When we have your consent

- Sharing with external contractors necessary for service provision (we require these contractors to take equivalent privacy protection measures)

- When we need to respond to legal requests

5. Data Protection

We implement appropriate measures to protect your personal information from unauthorized access, alteration, and leakage.

6. Data Retention

Personal information is retained only for the period necessary for service provision or as required by legal obligations.

7. Your Rights

You have the right to request access to, correction of, and deletion of your personal information. You can also withdraw your consent for data processing at any time.

8. Use of Cookies

We use cookies on our website to improve our services and enhance user experience.

9. International Data Transfer

As we provide services internationally, your information may be transferred outside of Japan. In such cases, we will implement appropriate data protection measures.

10. Changes to This Policy

This Privacy Policy may be updated from time to time in response to changes in laws or our services. We will notify you of any significant changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

WELC Language Services

Email: support@welcjp.com